Privacy Policy

1. About This Policy

This Privacy Policy is provided by Jay Ar Gargaran ("we", "us", or "our"), the operator of Skedra. It explains how we collect, use, disclose, and protect your personal information when you use our social media scheduling and management platform. By using Skedra, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Social media account credentials and access tokens (stored securely with restricted access)
• Insight and analytics data from connected platforms (likes, views, reach)
• TikTok public profile information (username, display name, profile picture)
• Meta (Facebook/Instagram) public profile information (name, profile picture, page details)
• Content you create and schedule through our platform
• Content creation timestamps, scheduling preferences, and posting history
• Usage data and device identifiers for security purposes

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Post content to your connected social media accounts on your behalf with your explicit consent
• Process and publish your content to TikTok (note: content may take a few minutes to appear)
• Display analytics and insights from your connected accounts within the platform
• Send you technical notices and support messages
• Analyze usage patterns to enhance user experience
• Ensure compliance with platform policies and prevent spam

4. TikTok Integration

When you connect your TikTok account:

• We request explicit consent before posting any content
• We only request minimum permissions (scopes) necessary
• Access tokens are stored securely with restricted access
• We comply with TikTok's Terms of Service and Community Guidelines
• During TikTok review mode, posts created through Skedra are sent as Self-Only as required by TikTok's unaudited app restrictions
• TikTok privacy selection is not available in Skedra until TikTok approves the integration for audited/public posting
• We do NOT superimpose branding or links on shared TikTok content

5. Information Sharing

We do not sell your personal information. We may share your information:

• With social media platforms (including TikTok, Meta) to post your content
• With service providers under strict confidentiality agreements
• When required by law or to protect our rights
• With your explicit consent for any other purpose

6. Data Security

We implement comprehensive security measures including secure token storage, regular audits, and strict access control policies. However, no method of transmission is 100% secure.

7. Meta Data Deletion

As required by Meta's Platform Terms (effective February 3, 2025), we provide mechanisms for data deletion:

• Remove the app via Facebook Settings > Apps and Websites.
• Alternatively, email skedraapp@gmail.com with your account details.
• We process deletion requests within 24-48 hours.

8. Your Rights

You have the right to access, correct, or delete your personal information, export your data, or withdraw consent at any time. Contact us at skedraapp@gmail.com to exercise these rights.

9. Legal Compliance

We comply with the Republic of the Philippines Data Privacy Act of 2012 (RA 10173), as well as GDPR and CCPA where applicable.